Navigate the platform, understand the data model, and set up your first leads and opportunities.
~45 min
Capture, qualify, and convert leads. Work the kanban board and understand the conversion flow.
~30 min
Create tabular reports, apply filters and grouping, build chart widgets, and compose leadership-ready dashboards.
~40 min
Add custom fields, design page layouts, set validation rules, and manage user profiles and permissions.
~50 min
Write server-side triggers, register custom UI components, and use the REST API to extend the platform programmatically.
~60 min
Design automation rules, configure multi-step approvals, and connect CRM events to external systems via webhooks.
~45 min
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Notify meFor developers building on the RidgeCRM platform. Covers server-side triggers, custom components, REST API usage, and automation rule design.
90-minute proctored exam
Proctored through Pearson VUE
Study materials available in Learning
Advanced platform development. Covers complex trigger patterns, multi-object automation, approval process design, and API integration architecture.
120-minute proctored exam
Proctored through Pearson VUE
Requires Developer I certification
CRM for startups and growing teams.